Firstan is committed to protecting your privacy, this policy explains what information is collected and how it is used.

Privacy Policy
What data is collected
Other than automatically collected information (see below) Firstan only collects information entered into the online forms by users themselves. This will include:
* Names
* Contact details
* Message details
* IP addresses (automatically collected to prevent misuse of the contact forms)

This information is transmitted to Firstan from our web servers in the form of emails and is permanently stored securely on the Firstan email servers.

What is the data used for
Firstan will only use the data collected for the purpose of replying to users queries. No information will ever be passed to any third party, except where it is expressly permitted by the user for the purpose of business dealings.

Automatically Collected Information
In general you can view Firstan’s website without providing personal information. However your visit to the Firstan website will be logged and some data will be collected, including:
* Pages viewed
* Date and time of viewing
* Amount of data transferred
* The operating system used
* The internet browser used
This information is collected using a third party analytical tools called Google Analytics. This information is only used to determine which sections of the website are most used and to help us develop the website further. Details of the Google Analytics tool and Privacy Policy are available from the Google Analytics website.


Cookies Policy
What is a cookie?
A cookie is a small amount of data, contained in a ‘plain text file’ that is stored on a users computer hard drive. The cookie is sent to the users computer by a website if the uses internet browsers setting permit it. Cookies can be used for a variety of different reasons, most commonly they are used for tracking viewing habits or for storing user preferences. Cookies are either ‘per session’ i.e. are deleted when the internet browser is closed, or are persistent and are stored permanently on a computers hard drive until deleted. Every time a user returns to a website their computer sends back the cookie ands its information is used by the website. For security and privacy protection a cookie can only be sent back to the website from which it was sent.

All modern Internet browsers allow a user to configure how they want to handle cookies. Commonly, cookies can be set to: allow all cookies, alert when cookies are being stored or deny all cookies. Please refer to the help section of your internet browser for details.

How does Firstan use cookies?
Firstan only use cookies to store viewing preferences on the visibility of minimisable columns, Firstan’s cookies are set to expire exactly one year after they are set.